COVID-19 (Coronavirus) Community Information

September 7, 2021

Dear families and friends of Auburn Homes & Services,

We continue to keep our residents' safety our number one priority here at Auburn Homes as we follow the guidelines and recommendations set forth by the Minnesota Department of Health (MDH) and The Centers for Disease Control (CDC) to keep the COVID-19 virus out of our buildings. I appreciate the patience you and the Auburn community has shown throughout the pandemic by abiding by our policies to ensure the safety of not only our residents, but our staff.

Please do not hesitate to contact me with any questions you have regarding the policies we have in place or for any other general questions. It is a privilege to serve your loved ones with integrity and compassion in the spirit of Christ’s love.

With warmest regard for your health, safety, and well-being,

Mike Senden
CEO, Auburn Homes & Services

Auburn Homes & Services COVID-19 Information

The Minnesota Department of Health provides a list of all congregate care facilities that have had an exposure to COVID, with cumulative totals for the number of cases in staff and residents, and the number of deaths in residents, since March 2020. This data is updated weekly.

To view our buildings, as well as the state’s facilities, that have been exposed to Covid, download MDH’s CSV file:

Long term Care Facilities with Confirmed Cases (CSV)

We also recommend subscribing to MDH’s Situation Update page to receive email or mobile alerts when this data is updated, as well as for other periodic COVID-19 updates:

Subscribe to MDH’s Situation Update page

More information can be found on MDH’s Situation Update for Covid 19 page

If you have any questions or problems on accessing this information, please contact Michelle Yelich, Marketing and Community Outreach Director, at call 952-361-5076.

Auburn Homes & Services continues best practices in prevention through:

  • Screening for any signs or symptoms of all visitors
  • Proactive monitoring for any signs or symptoms of all staff and residents
  • If any resident or staff exhibits any symptom such as an elevated temperature, cough, sore throat or other symptoms consistent with the virus, they will be instructed to self-quarantine and contact their primary care provider.
  • Requiring all staff and private duty caregivers in all buildings to wear masks and protective eyewear to protect residents and themselves
  • Promoting masks for residents as tolerated
  • Deep cleaning of any affected areas
  • Thorough sanitization of high traffic/touch areas
  • Auburn Homes & Services leadership continues to meet to assess the situation and provide the best possible care and protection using evidence-based practices. Regular updates and information from the Centers for Disease Control (CDC) and the MDH help to guide AHS’s direction and practices. We will continue to take all the necessary steps to keep residents and staff safe.


Q. Does Auburn Homes & Services (AHS) have access to the COVID-19 vaccination?
A. Yes. Auburn Homes & Services works with their contracted pharmacy to provide the COVID-19 vaccination to both residents and staff.

Q. What is Auburn Homes & Services (AHS) coronavirus (COVID-19) protocol?
A. AHS practices procedures to prevent and limit the spread of infectious diseases on our two campuses in Chaska and Waconia. Every AHS staff member is trained on these procedures and our employees have successfully demonstrated infection control practices.

To specifically address COVID-19: Our team is regularly reviewing information from the CDC, MDH and CMS, and working with the local health department.

  • AHS staff are educated on the symptoms of COVID-19 and other respiratory illnesses.
  • All residents and staff reporting symptoms of COVID-19 are immediately put on isolation precautions pending the results of testing and until cleared by medical professionals.
  • In addition to maintaining standard practices for good hygiene and infection control, AHS communities have been and continue to increase disinfection of frequently touched objects and surfaces.
  • Residents are encouraged to practice social distancing.
  • Care staff are monitoring the health of residents in our care.
  • Educational material has been provided to residents and staff regarding important infection control measures.
  • Hand washing stations and/or sanitizer dispensers are at all AHS entrances and throughout the buildings.
  • All employees and visitors are being screened before entering the building (temperature check and completing a symptom checklist) and are wearing face masks and eye protection.
  • AHS continues to communicate reliable and verified information to staff, residents, families, and the public through our website, email and/or print notifications.

Q. Are you testing all residents and employees?
A. Auburn Homes & Services follows CMS, CDC and MDH recommendations regarding COVID-19 testing.

Q. Can I visit the community?
A. Yes. We ask that all visitors follow these guidelines:

  • Notify the resident of your visit prior to arrival to ensure they are aware and ready for your visit.
  • Hand hygiene should be performed by the patient/resident and the visitors before and after contact.
  • Complete a screening form, temperature check and apply a name tag upon arrival.
  • Wear a well-fitted facemask at ALL times.
  • Go directly to resident's room for the visit.
  • No loitering in the hallways or talking with staff members and other residents.
  • Physical contact is allowed if resident has been vaccinated and approves of it.
  • No eating or drinking during visit.
  • Well behaved, leashed animals are welcome.

Please visit our home page for indoor visitation and essential caregiver information.

Indoor visits will continue unless we have a positive case of COVID-19 with a staff member or resident. If this happens, we will immediately suspend indoor visits. Essential care giver visits can continue, but you will need to schedule and sign up using the "essential caregiver" link.

Q. Can I take a tour of a community?
A. We encourage you to contact our Executive Directors of Housing or social services directors for more information. Please call 952-448-9303 and we will direct your call.

Q. Will I be notified if there is an outbreak at an AHS community?
A. In the event of a positive COVID-19 test result, we will notify residents, staff, and family contacts.

Q. How is Auburn handling the supply and staffing needs?
A. Our AHS leadership team meets routinely to closely monitor our supply and staffing needs; we continue to work with our vendors and the local and state health department to obtain necessary supplies and ensure adequate staffing needs are met.

Q. What can I do to help?
A. You can be helpful in the following ways:

  • Stay healthy and prevent spreading germs by following recommended actions: wash hands frequently; avoid touching eyes, nose and mouth with unwashed hands; cover your mouth and nose with a tissue when coughing or sneezing and dispose of all used tissues; avoid contact with people who are ill.
  • Stay in touch with your loved one by phone, text, email, Zoom or other forms of communication that do not require physical proximity.
  • Donations of hand sanitizer and other items are welcome; please visit our Amazon Wish List for more ideas.
  • Please keep AHS residents and staff in your thoughts and prayers.

Q. Where can I find more information about COVID-19?
A. There are many resources available:

For mental health concerns, please call 911 or the Carver County Mental Health Crisis Program at 952-442-7601, 24 hours, 7 days a week, or during business hours call 952-442-4437. Another option is the Substance Abuse and Mental Health Services Administration (SAMHSA) Disaster Distress Helpline at 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

We hope this information is helpful and gives you a better understanding. Our residents’ health and safety is our top priority and we are taking precautions to protect our residents and staff.

Please contact Michelle Yelich, Marketing and Community Outreach Manager, at 952-361-5076 with any general questions or Rick Krant at 952-361-0340 for skilled nursing home questions and Alicia Hilk at 952-361-0307 for assisted living questions.